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Passes & Tickets

Passes are available for unlimited rides for a calendar month. Pass categories are monthly $20 adult passes, monthly $10 STN (Special Transportation Needs) passes, monthly $12 Dial-A-Ride passes, and monthly $12 Job Access passes.

Passes are available in Walla Walla from our Main Office at 1401 W. Rose Street, the Valley Transit Downtown Transfer Center Ticket Office, and HelpLine, 1520 Kelly Place Suite #180. Cash or personal checks are accepted; no credit or debit cards please.

Ticketbooks for fixed-route and Evening & Saturday flex-routes are valid for 20 one-way trips, cost $10, and ticketbooks for Dial-A-Ride are valid for twenty one-way rides, cost $15, and may be purchased at the Valley Transit Main Office (weekdays 8am to 5pm) and the downtown Transfer Center (Monday, Wednesday, Friday from 12:30pm to 5:30pm; Tuesday & Thursday from 11:30am to 4:30pm; closed Saturday & Sunday).

Cash Fare

Cash fare is 50-cents. Drivers carry no change, so please have exact fare ready when you board. Children 5 and under ride free when accompanied by an adult.

Transfers

If one bus cannot get you to your destination, a free transfer will be issued upon boarding the first bus to get you to another bus. Transfers are free and valid for up to one hour. Transfers may be used anywhere routes intersect, but cannot be used for more than one destination or for a return trip.

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TTY

TTY users can contact Valley Transit by using the Washington State TTY Service by calling either in Washington 711 or 1-800-833-6388, or in Oregon 711 or 1-800-735-2900. All states now use 711 for Relay Operator Services.

Holidays

Valley Transit is closed on the following holidays: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. Job Access will operate on these days for registered clients with trip reservations

Transfer Center Service Building

Services available at the transfer center include bus schedule information as well as public restrooms.

Audio and Video Recording Disclosure

For your comfort and security your picture and voice may be recorded. Your decision to board the bus is your consent to these recordings.

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To Help Us Provide Better Service

Arrive at your stop a minute or two ahead of the time the bus is due. Our drivers make every effort to operate on schedule, but errors occur. Watches and clocks seldom agree and an error of a minute or two may result in a missed bus.

Wait for buses at designated bus stops at the far side of the intersections not in the middle of the block. This is an important safety factor for other traffic on the street that often must wait while the bus is loading. As an added help to the drivers, please flag the bus as it approaches.

Have the exact change or pass ready when boarding. Having the exact fare ready will help us give you on-time service. Drivers do not carry change.

Refrain from smoking and littering on the bus. No food or drinks for consumption. This results in a more pleasant and enjoyable ride for everyone. Animals, other than service animals, must be kept in an approved pet carrier.

Service Hours

Fixed Route buses and Dial-A-Ride vans operate from 6:15 a.m. to 5:45 p.m. Monday through Friday.

Flex Routes operate weekday evenings from 5:50pm to 9:10pm. Saturday Flex Routes operate from 10:45am to 6:10pm.

Job Access transportation is available for registered clients daily from 5:00am to 11:30pm.

Vanpool

Vanpool is a new program for out of town workers to lease a 12 passenger van from Valley Transit to share a ride with their coworkers. The commute to work can either begin or end in the Walla Walla area. Sharing a ride with your coworkers is an economical and pleasant way to commute to work. Call us for details.

Carpool

Valley Transit is a new member of RideshareOnline.com. This online service provides an easy way to find others in Washington or Idaho who are interested in sharing their commute in a carpool or vanpool. RideshareOnline.com can also help you find people who want to share a ride to a game, festival or other public event in Washington or Idaho.

Please call Valley Transit at 509-525-9140 for more information about the specifics of these various transportation services.

Title VI Policy - Civil Rights Act of 1964

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color and national origin in programs and activities receiving federal financial assistance. Valley Transit is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, color or national origin, as protected by Title VI in Federal Transit Administration (FTA) Circular 4702.1.A. If you believe you have been subjected to discrimination under Title VI, you may file a complaint. A copy of the full Title VI Policy may be obtained by calling (509) 525-9140, writing to the address below, or sending an email to: info@valleytransit.com. The complaint may be filed in writing with Valley Transit at the following address:

Valley Transit
Title VI Coordinator
1401 W. Rose Street
Walla Walla, WA 99362

Title VI Complaint Form
Title VI Plan
Title VI Non-Discrimination Policy

Information files in Spanish:

Spanish Title VI Complaint Form
Spanish Title VI Plan
Spanish Title VI Non-Discrimination Policy

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